Services
IT Support
Hands-on tech help for individuals and small businesses. Whether your computer won't start or you just need someone who speaks plain English — I've got you.
What I Can Help With
Hardware Diagnostics
Troubleshooting desktops, laptops, and peripherals — from boot failures to hardware assessment.
OS Install & Recovery
Full wipes, fresh installs, and recovery for Windows and macOS systems.
Network Troubleshooting
Diagnosing connectivity issues, router configuration, and basic network setup.
Security Hardening
Removing malware, updating systems, and setting up basic security best practices.
Data Backup & Transfer
Safely migrating files, setting up backup solutions, and recovering accessible data.
General Tech Support
Software installs, printer setup, email configuration, and everyday tech problems.
Hourly & As-Needed
For one-off fixes, upgrades, and clients not on a managed plan.
Business IT Support
Troubleshooting, repairs, setup & configuration
Residential & Home Office
Computers, networks, and devices for home users
Cybersecurity Services
Security assessments, hardening, incident response
After-Hours & Emergency Support
Evenings, weekends, and urgent same-day response
Diagnostic & Assessment
Full review of the issue with a clear repair plan
One-hour minimum on hourly services, then billed in 15-minute increments. The diagnostic fee is credited toward your repair when you proceed with the recommended work.
Managed IT Plans
Predictable monthly support that keeps your business running — priced per user.
Essentials
$99
/ user / mo
- ○System & network monitoring
- ○Security patching & updates
- ○Help desk support, business hours
- ○Endpoint antivirus protection
- ○Monthly performance check-in
Professional
$149
/ user / mo
Everything in Essentials, plus:
- ○Proactive maintenance & tune-ups
- ○Automated cloud backup
- ○Advanced endpoint security
- ○Priority response times
- ○Hardware & software asset tracking
Complete
$199
/ user / mo
Everything in Professional, plus:
- ○Managed cybersecurity & threat monitoring
- ○After-hours support included
- ○Quarterly IT strategy review
- ○Vendor & subscription management
Plans billed monthly · 3-user minimum · Custom plans available for larger teams and multi-site offices.
Projects & Creative
Scoped individually so you only pay for what your project needs.
Every project gets a written estimate before any work begins — quotes are always free.
Client Work
Case Studies
Real problems, documented solutions. See how I diagnose and resolve IT issues from start to finish.
View Case Studies →The Missing Operating System
Diagnosing and recovering a 2017 MacBook Pro that lost its bootable system.
The Mystery of the Mac with Limited Function
Diagnosing internet access restrictions on a 2011 iMac from a former commercial environment.
Need Help?
Describe what's going on and I'll let you know if I can help — no jargon, no pressure.
Get in Touch →